Política de Frete

1. Delivery time

GUISHOES products are imported and have an average delivery time of 25 to 30 calendar days after payment confirmation.

  • Delivery time may vary by region;
  • Orders go through customs clearance;
  • Delivery carried out by Correios or a transport company.
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Estimated delivery

The total time may vary according to logistics and customs processes.

2. Shipping methods

We work with secure shipping methods to ensure greater reliability in delivery.

  • Standard shipping with tracking;
  • Express shipping in selected regions;
  • Constant updates on order status.
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Full tracking

You can track the order using the tracking code sent by e-mail.

3. Possible delays

Some external factors may impact the estimated delivery time.

  • Customs processes;
  • Strikes and holidays;
  • External logistical problems.
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Guaranteed support

Our team monitors the entire process to help with any delays.

4. Fees and taxes

Imported products may be subject to customs taxation.

  • Fees may be applied by customs;
  • GUISHOES assumes tax costs where applicable;
  • The customer will not have unexpected extra charges.
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More peace of mind

Our objective is to guarantee a transparent and secure shopping experience.

5. Address and delivery

Make sure to correctly fill in your delivery details at the time of purchase.

  • Incorrect addresses may cause delays;
  • Absence of the recipient may result in return;
  • New shipping payment may be required for re-shipment.
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Attention to data

Review your information before finalizing your order to avoid delivery problems.

6. Service and support

Our team is available to assist throughout the delivery process.

  • Service via e-mail;
  • Support during business hours;
  • Full order tracking.
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Contact us

Contact us whenever you need help with your order.

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Need help?
Our team is available to clarify doubts related to the shipping and delivery of orders.
E-mail
contato@guishoes.com.br
Service
Monday to Friday
from 9 am to 6 pm